Help Center
Frequently Asked Questions
Find clear and accurate answers to any questions you have about bajiilive — covering everything from accounts and payments to bonuses and responsible gaming.
bajiilive is a safe online betting platform built for players in Bangladesh. Many players have questions about opening an account, depositing money via bKash or Nagad, bonus conditions, and responsible gaming. Below, the most frequently asked questions are compiled by topic. If you cannot find the answer to your question here, contact our 24/7 Bengali live chat support — we are always ready to help.
Account and Registration
Opening an account at bajiilive is straightforward. You will need an active mobile number and a valid email address. Fill in your name, date of birth, and contact details on the registration form. Keep in mind that this platform is only for people aged 21 and above. Registering with accurate information means you will have no issues when making withdrawals later.
Each person is allowed only one account at bajiilive. If you try to open multiple accounts using the same details, all accounts may be suspended and balances forfeited. Play honestly and stick to a single account.
Click the "Forgot password?" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you. Use that code to set a new password. The whole process takes just a few minutes. You can also contact our 24/7 live chat support for help.
bajiilive follows an identity verification process to ensure safe and transparent service. National ID or passport details may be requested for withdrawals above a certain amount. Providing accurate and genuine information means verification is completed quickly with no delays on transactions.
Yes, bajiilive is fully mobile-friendly. The site works easily from the browser of any smartphone or tablet. The website functions correctly on both Android and iOS devices. Making payments with bKash or Nagad from mobile takes just a few seconds.
Deposits and Withdrawals
Money deposited to bajiilive via bKash is usually credited instantly. Your balance will update within just a few seconds of a successful payment. If there is any delay for any reason, contact our live chat with the transaction reference number. The minimum deposit amount is ৳200.
To deposit using Nagad, go to the bajiilive deposit page and select the Nagad option. Send money to the designated number and enter the transaction reference number in the field provided. The minimum deposit amount is ৳200. Transactions are generally confirmed instantly.
Yes, deposits to bajiilive are also possible through Rocket and bank transfer. Bank transfers may take a little longer to process. The minimum deposit amount for any method is ৳200. Save the transaction ID after depositing — it will be useful if you need to contact support.
Withdrawal requests at bajiilive are generally processed within 1 hour. The minimum withdrawal amount is ৳1,000. Your account must be verified to make a withdrawal. If the money does not arrive within the expected time, contact our live chat support with the withdrawal reference number.
bajiilive generally does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges — this depends entirely on the respective provider's policies. Check your mobile banking app for accurate charge information.
Games and How to Play
To bet on BPL matches at bajiilive, go to the cricket section and select the ongoing or upcoming match. Various betting markets are available both before the match starts and while it is in progress. Choose your preferred team or outcome, confirm the potential payout, and press the "Place Bet" button.
RTP, or Return to Player, is a theoretical figure that represents the average percentage players can expect to get back from a slot game over the long term. For example, an RTP of 96% means that for every 100 taka wagered, the average expected return is 96 taka — however, this is calculated over millions of spins, and the result of any single session can differ from this. Every spin is completely random.
Yes, bajiilive's live casino section is fully available to players in Bangladesh. You can play live Roulette, Baccarat, Blackjack, and many more games with real dealers from world-class providers such as Evolution Gaming and Ezugi. With a good internet connection, live games can be enjoyed easily from a smartphone.
Aviator by Spribe is a crash-style game where a plane takes off and a multiplier keeps increasing. You need to cash out before the plane crashes. If you do not cash out before the crash, the entire stake is lost. Each round is short and exciting — make your decision quickly and wisely.
All games at bajiilive are developed by world-class game providers, and the outcome of every game is determined through Random Number Generator (RNG) technology. This technology ensures that the result of every spin or round is completely unbiased and not predetermined. We place fair play at the highest priority.
Yes, in-play or live betting is available at bajiilive during IPL and T20 World Cup matches. Odds update after every over or wicket while a match is in progress. Placing the right bet at the right time by following the live scorecard increases your chances of winning. Pre-match betting before the match starts is also available.
Bonuses and Promotions
New accounts at bajiilive receive a 200% bonus on the first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 gives you a bonus of ৳2,000, bringing your total balance to ৳3,000. Make your first deposit after registering and the bonus will be added automatically.
A wagering requirement is the condition of placing a specified amount in bets before a bonus can be withdrawn. The wagering requirement for the bajiilive welcome bonus is 10x. This means if you receive a ৳2,000 bonus, you must place a total of ৳20,000 in bets before you can withdraw. Visit our terms and conditions page for full details on bonus terms.
bajiilive's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is available based on your level — starting from 0.3% at Bronze up to 1.5% at Diamond. The more actively you play, the faster you can move up levels and enjoy exclusive benefits.
VIP members receive cashback at a fixed rate each week. The weekly cashback rates are 0.6% at Silver VIP, 0.9% at Gold, 1.2% at Platinum, and 1.5% at Diamond. Cashback is credited to your account automatically. You can check your latest cashback status on your account dashboard.
Bonuses may be cancelled for reasons such as operating multiple accounts, providing false information, withdrawing before meeting bonus conditions, or abusing bonuses. bajiilive takes the necessary steps to keep bonuses protected for honest players. Full bonus terms and conditions are available on the terms and conditions page.
Safety and Responsible Gaming
bajiilive is a safe and reliable platform. Your personal and financial information is protected through SSL encryption technology. Payment information is never shared with third parties. Read our privacy policy page for more details about our privacy practices.
bajiilive is only for people aged 21 and above. Online betting is adult entertainment — it is strictly prohibited for minors to use this platform. The age verification process helps keep our platform responsible and safe. Keep your account protected from underage children.
If you feel your gaming habits need to be brought under control, bajiilive has a self-exclusion feature. A gaming pause for a set period can be activated from account settings. Visit our responsible gaming page for more details or contact us on live chat. Playing responsibly is our most important request.
If you feel that your gaming is getting out of control, seek help quickly. Speak to bajiilive's live chat support in Bengali — we will help with understanding and care. Talk to your family and people you trust. Seek professional counselling if needed. Remember, even if there is financial loss, your mental health is what matters most.
Yes, bajiilive's support team is ready to help in Bengali 24 hours a day, 7 days a week. Contact us on live chat for account issues, payment questions, bonus queries, or any technical problem. You can also reach us by email: [email protected]
If you notice an unfamiliar login or unauthorized transaction on your account, change your password immediately and notify us on live chat. Our security team will investigate promptly and secure your account. Use a strong password and never share your login details with anyone.
Still have questions?
Our Bengali support team is with you 24/7. Connect on live chat in just a few seconds or send us an email.
Email: [email protected]