bajiilive Privacy Policy

bajiilive ("we", "our", or "platform") provides a secure online entertainment service for users in Bangladesh. We respect your privacy and are fully committed to protecting your personal information.

This privacy policy explains how bajiilive collects your personal information, how that information is used, who it may be shared with, and what rights you have regarding your information. This policy works as a supplement to our terms and conditions.

Within this policy, "personal information" refers to all information that can directly or indirectly identify you — such as your name, email address, phone number, financial transaction details, and IP address.

We collect various types of information when you create an account and use services on bajiilive. This information is essential for improving our service quality and ensuring your security.

2.1 Registration and Identity Verification Information

• Full name and date of birth (for age verification — service is only for those aged 21 or above)
• Email address and mobile phone number
• Residential address and postal code
• National ID or passport number (for identity verification where required)

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket account numbers (for payment processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history and amounts
• Bonus and reward claim information

2.3 Technical and Usage Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Site usage patterns — which pages you viewed, how long you stayed, which games you played
• Login time, logout time, and session information
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

• Logs of conversations held in live chat
• Messages exchanged by email
• Details of complaints, suggestions, or requests

bajiilive never sells your personal information to third parties. However, limited information may be shared in specific circumstances.

4.1 Payment Service Providers

The necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions. These third parties may only use this information for their own services.

4.2 Technology and Security Partners

Necessary information may be shared with certain technology service providers to ensure the security and proper functioning of the platform. They all adhere to our strict privacy standards.

4.3 Legal Obligations

Necessary information may be disclosed to relevant authorities as part of a court order or legal process. In such cases, we always provide only the minimum required information.

5.1 Retention Period

We store your information while your account is active. Even after account closure, information may be retained for a set period for legal obligations, dispute resolution, and security needs.

5.2 Encryption and Technical Protection

bajiilive protects all sensitive information using SSL encryption technology. This keeps your transactions and personal information inaccessible to third parties.

5.3 Administrative Protection

Only authorized staff may access your information for specific reasons. Every access is logged and regular audits are conducted.

5.4 Response to Data Breaches

In the event of a data breach, bajiilive will immediately notify affected users and take prompt action to resolve the issue.

Cookies and similar technologies are used on the bajiilive website to make your experience more convenient.

6.1 Essential Cookies

These cookies are necessary for the core functions of the site — such as maintaining your login session, verifying security, and remembering your preferences. Without them, the site will not function properly.

6.2 Functional Cookies

These cookies are used to remember your language preferences, session information, and customized settings. They make each of your sessions easier.

6.3 Analytics Cookies

These cookies are used to analyze site usage patterns and improve service quality. The information collected is aggregated and not individually identifiable.

6.4 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling cookies may limit some functionality of the site.

As a bajiilive user, you have several important rights regarding your personal information.

7.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy. If you send this request to our support email, we will respond as quickly as possible.

7.2 Right to Correct Information

If any information stored about you is incorrect or incomplete, you have the right to have it corrected. You can update your information through account settings or via support.

7.3 Request to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, if there are legal obligations or legitimate business reasons, some information may be retained for a set period.

7.4 Objection to Data Processing

You have the right to object to certain types of data processing, particularly when used for marketing purposes.

7.5 Data Portability

You have the right to receive the information stored about you in a structured and machine-readable format.

bajiilive services are only for those aged 21 or above. We do not knowingly collect personal information from any minor.

Date of birth is verified at registration, and in suspicious cases additional documents may be requested for identity verification. If a minor's account is identified, it is immediately closed and the related information is deleted.

The bajiilive platform uses software from PG Soft, Pragmatic Play, JILI, Spribe, and other game developers to provide games. These providers follow their own privacy policies.

Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies. Their own policies apply when providing information on their platforms.

bajiilive is not responsible for the privacy practices of these third parties. We only share necessary information and maintain strict data protection agreements with all partners.

bajiilive reserves the right to update this privacy policy as needed. For any significant changes, we will notify you by email or through the platform.

Updated policies will take effect from the date of publication. Continued use of the site after an update will be considered as your agreement to the revised policy. We therefore recommend reviewing this page regularly.

Previous versions of this policy will be provided upon request.